Track order

Order Tracking

Track Your Order

Enter your tracking number to see real-time delivery updates, or request your order status using your order number and email.

Your tracking number is included in the shipping confirmation email we sent once your order left our warehouse.

Please enter a valid tracking number.

Works with USPS, UPS, FedEx, DHL and most major carriers.

Don't have a tracking number yet? Send us your order details and our team will email you the current status of your order.

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How Your Order Gets to You

Order Confirmed

You receive an order confirmation email right after checkout.

Processing

Your items are carefully picked, packed and prepared for shipment.

Shipped

We email your tracking number as soon as the carrier picks it up.

Delivered

Your garden tools arrive at your door, ready to use.

Tracking FAQ

When will I receive my tracking number?

Once your order ships, you'll receive a shipping confirmation email with your tracking number and a link to follow your package.

My tracking number isn't showing any updates. What should I do?

It can take 24–48 hours for the carrier to scan your package and update its system. If you still see no updates after 48 hours, please contact us.

My package shows as delivered but I haven't received it.

Check around your property, with neighbors, and your mailbox or front office. If you still can't find it within 48 hours, email us at contact@borbat.shop with your order number and we'll help resolve it.

Can I change my shipping address after placing an order?

Contact us as soon as possible. We can update your address if your order has not shipped yet.

Still Need Help?

Our support team is happy to help with any delivery question.